Last Updated: April 2, 2026

Overview

MEDI-MATE LLC provides controlled domestic distribution of professional-use-only materials within the United States.

Domestic Distribution Only

We ship exclusively to licensed healthcare providers, verified professional accounts, and institutional or clinic addresses within the United States.

Order Processing

Please allow 1-2 business days for verification, payment confirmation, and preparation.

Shipping Methods & Estimated Delivery

Standard Shipping: Processing 1-2 days, Transit 3-4 days, Delivery 5-7 days. 2-Day Shipping: Processing 1-2 days, Transit 2 days, Delivery 3-4 days. Overnight Shipping: Processing 1-2 days, Transit 1 day, Delivery 2-3 days.

Free Shipping Threshold

MEDI-MATE offers free standard shipping on verified professional orders totaling $600 or more.

Risk of Loss

Risk of loss transfers to the provider once the package is delivered to the carrier.

Address Accuracy

Providers are responsible for accurate shipping information and secure delivery locations.

Damaged, Missing, or Incorrect Items

Notify support@medi-mate.com within 48 hours of delivery.

Compliance Statement

All MEDI-MATE materials are supplied for professional use only.